Buying your first car as a young family is supposed to be a joyful milestone, a step toward independence and security. But for one of my recent clients, it became a deeply stressful and emotional ordeal.

At seven months pregnant, this young woman and her husband bought their first car, excited about the new chapter ahead. What they didn’t expect was to be sold a faulty vehicle, only to be bullied by the dealership into believing they had no right to a refund, just empty promises of repairs.

They were devastated. Confused. Overwhelmed. And with a baby on the way, time and peace of mind were not luxuries they could afford to lose.

When they reached out to me at Legal Assist Solutions, they didn’t just need legal representation. They needed clarity, direction, and someone who genuinely cared. Because of my deep understanding of the Consumer Protection Act (CPA) and personal experience navigating similar issues, I knew exactly how to approach the matter. More than that, I understood what it feels like to be on the receiving end of an unfair deal, and the emotional toll that takes.

Within one week of taking on the case and engaging the dealership on their behalf, the dealership agreed to collect the vehicle and issue a full refund. No court delays. No emotional back-and-forth. Just justice delivered, swiftly and lawfully.

Why This Matters

So many people in South Africa are unaware of their consumer rights, or feel powerless to enforce them. And even when they try, they are often dismissed, talked down to, or manipulated by businesses who assume the average consumer won’t stand their ground.

But here's the truth:

✅ You have legal rights under the Consumer Protection Act.
✅ You are not obligated to accept “repairs” if the fault is substantial or affects the safe use of the product.
✅ If the dealership can’t or won’t comply, you are entitled to a refund or replacement.

The problem is: most people don’t know how to ask, or who to trust to guide them.

That’s where I come in.

Why Clients Trust Me

I’m not just an admitted attorney (non-practicing) with over 12 years of legal experience. I’m also someone who has been there, who knows what it feels like to be misled, overcharged, or overwhelmed.

At Legal Assist Solutions, I provide:

• Affordable, professional legal assistance

• Straightforward advice with no false promises

• Compassionate support, especially when emotions are high

• Online consultations, so I can help no matter where you are in South Africa

When I take on a client, I don’t see a case file, I see people, families, real stories.

You Deserve Justice Too

If you’ve bought a faulty car or any product that’s failed to meet reasonable expectations, don’t suffer in silence. Whether you’ve been ignored by a dealership or unsure of your next steps, let me help you enforce your rights with clarity and confidence.

Bought something that’s left you feeling scammed or helpless? Don’t stay silent or stuck.

Whether it’s a faulty vehicle, misleading service, or a business refusing to refund you, you deserve clarity, results, and justice.

📧 Reach out today for affordable, ethical and professional legal assistance – all handled online, with your convenience in mind.

📩 admin@legalassistsolutions.co.za
📞 +27 638759658